Support

We're here to help with Ava Attendance Verification Assistant.

How to get support

• Email: support@wsjshortlist.com — the fastest way to reach us. Please include your account email and a description of the issue.

Support hours

Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (excluding U.S. holidays).

First response time

We respond to every support request by email within one business day.

Common questions

For how the app works and how to add, use, or remove it, see the Documentation.